
Senior Support Coordinator
4 days ago
An administrative assistant plays a vital role in ensuring the smooth operation of our dialysis center.
Duties and Responsibilities:- Provides secretarial and administrative support, including scheduling, coordinating, and performing multiple tasks requiring close attention to detail.
- Handles receptionist duties such as answering calls and queries, scheduling patient visits, greeting and directing visitors, and other clerical tasks.
- Assists patients with inquiries about treatment packages and provides basic information on our services.
- Enters data into our system, ensures accuracy, generates reports, and processes inquiries.
- Prepares patient billing and settles charges.
- Assists patients with inquiries about PhilHealth/PCSO, DSWD, & HMO requirements and policies.
- Communicates with medical providers, claimants, and others regarding insurance program rules, procedures, policies, and laws.
- Checks hemodialysis patients' requirements for PhilHealth, PCSO, DSWD, and HMO.
- Bachelor's degree or any technical course related to business and finance.
- At least 1 year of working experience in the related field is preferred.
- Strong attention to detail and accuracy.
- Excellent communication (written and oral) and interpersonal skills.
- Strong organizational and time-management skills.
- Proficient in Microsoft Office (Word, Excel, and PowerPoint).
- Ability to work with minimal supervision.
- Full-time, Regular Employment
- 8-hour work days, Monday through Saturday
- Assigned in our dialysis center
- Occasional evening and/or weekend work may be required
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