Help Desk Specialist

1 week ago

Manila, National Capital Region, Philippines beBeeCustomerSupport Full time ₱240,000 - ₱480,000
Customer Support Role

We are seeking a highly skilled Customer Support Agent to provide exceptional service to our clients.

Key Responsibilities:
  • Respond promptly to customer inquiries via chat, email, or phone
  • Provide accurate and helpful information regarding product details, order tracking, returns, and account issues
  • Utilize Gorgias and Shopify to efficiently manage support tickets and deliver fast resolutions
Essential Qualifications:
  • Excellent written and spoken English communication skills
  • At least one year of hands-on experience with both Shopify and Gorgias
  • Ability to work independently and handle multiple conversations simultaneously
What We Offer:

A dynamic work environment that values teamwork and professional growth opportunities for all team members.

  • Billing Support Help Desk Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeOpportunity Full time $60,000 - $80,000

    Billing Support Help Desk SpecialistWe are seeking a skilled and dedicated Billing Support Help Desk Specialist to join our team.This role involves efficiently managing help desk tickets related to billing support, serving as a liaison between internal departments and external vendors.Key responsibilities include managing help desk tickets in various queues,...

  • Help Desk Operations Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeSupport Full time $14,400 - $18,000

    Job Title: Help Desk Support AgentWe are seeking a highly skilled and customer-focused Help Desk Support Agent to join our team.

  • IT Help Desk Specialist

    5 days ago

    Manila, National Capital Region, Philippines Sealights Full time ₱250,000 - ₱500,000 per year

    Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a...

  • Help Desk Professional

    1 week ago

    Manila, National Capital Region, Philippines beBeeSupport Full time $40,000 - $60,000

    Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. As a technical support specialist, you will provide exceptional technical support via calls, chats, and emails, resolve support inquiries of various difficulties, and maintain working knowledge of our client's products and services.Key...

  • IT Help Desk Specialist

    5 days ago

    Manila, National Capital Region, Philippines Tricentis Full time ₱900,000 - ₱1,200,000 per year

    Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a...

  • Technical Help Desk Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeTechnicalHelpDesk Full time ₱600,000 - ₱800,000

    Job SummaryWe are seeking a highly skilled Technical Help Desk Analyst to join our team. As a Technical Help Desk Analyst, you will be responsible for providing first-level phone support to a large customer base.About the RoleThis is a full-time, mid-senior level position in the Information Technology field, specifically in the IT Services and IT Consulting...

  • Help Desk Expert

    1 week ago

    Manila, National Capital Region, Philippines beBeeTechnical Full time $60,000 - $80,000

    Job RoleWe are seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer support and resolving complex technical issues.Main ResponsibilitiesProvide prompt and effective solutions to customer inquiries via live chat, phone support, email, video calls, and help desk...

  • IT Help Desk Engineer

    11 hours ago

    Manila, National Capital Region, Philippines BTSE Full time ₱900,000 - ₱1,200,000 per year

    About BTSENogle PHP is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. Nogle PHP is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored...

  • IT Help Desk Engineer

    9 hours ago

    Manila, National Capital Region, Philippines BTSE Full time ₱900,000 - ₱1,200,000 per year

    About BTSE:Nogle PHP is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. Nogle PHP is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored...

  • Help Desk Support Agent

    2 weeks ago

    Manila, National Capital Region, Philippines HireHawk Full time

    Job DescriptionJob Title: Help Desk Support AgentJob Type: Full‑Time ContractorWorkplace: RemoteSchedule: Pacific time zone, 9 AM - 6 PM PST, Monday- FridayCompensation: USD $1,200 - $1,500 (DOE)About HireHawkAt Hirehawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both...