Healthcare Product Support Specialist

2 days ago


Manila, National Capital Region, Philippines LeapFroggr Inc. Full time
About the Role

As a Healthcare Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.

This is an exciting opportunity to join our team of passionate individuals who are dedicated to transforming healthcare in the Philippines.

Key Responsibilities:
  • Immerse yourself in the customer service role to better understand the product and customer needs.
  • Provide exceptional customer support to gain firsthand insights into user experiences and challenges.
  • Use your customer service experience to inform product improvements and innovations.
Minimum Qualifications:
  1. Bachelor's degree in Business, Healthcare Administration, Engineering, or a related field.
  2. 0-2 years of experience in product management, customer support, or a related role, preferably in the healthcare or technology sectors.
  3. Strong analytical skills with an ability to translate complex data into actionable insights.
  4. Excellent communication and teamwork skills.
  5. Basic understanding of the healthcare industry, including regulatory and compliance requirements.
  6. Strong UX and design sensibilities, with a keen eye for detail and user-centered design principles.
  7. Passion for innovation and a desire to make a positive impact in the healthcare sector.


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