Healthcare Support Specialist
4 days ago
We are a digital healthcare company on a mission to solve the world's biggest healthcare challenges. Our vision is to combine technology, design, and operational excellence to help patients access the best clinical support when they need it - wherever they are.
Our StoryFounded in Australia in 2019, we have now helped over 500K patients globally by focusing heavily on personalising the experience for different demographics. We've raised over AUD$160M in funding from investors who were early backers of Uber, Canva, and AirBnb.
The RoleWe're looking for a Healthcare Support Specialist to join our team of executional weapons who are passionate about healthcare. As a key member of our customer service team, you'll be supporting our 5 clinics' patients through a range of conditions, primarily via email. You'll also collaborate remotely with our doctors, pharmacies, and delivery partners to identify opportunities to improve our products, processes, or service.
You'll work in rotating shifts, supporting different markets, and providing exceptional customer support. We value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
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