Portfolio Success Professional
5 days ago
About Us
Zendesk is a global leader in providing customer service and engagement software. Our mission is to deliver exceptional customer experiences that drive business growth and loyalty.
Job Summary
We are seeking an experienced Customer Success Manager to join our team in Taguig, Philippines. This role will involve working closely with customers to understand their business objectives and develop solutions that drive value and growth.
Key Responsibilities
- Work with customers to identify business objectives and map solutions
- Develop and implement customer success plans that drive growth and value
- Use data and analytics to inform customer success strategies
- Collaborate with cross-functional teams to deliver exceptional customer experiences
Requirements
- 3+ years experience in Customer Success or Account Management
- Proven track record of driving customer growth and value
- Strong data analysis and problem-solving skills
- Excellent written and verbal communication skills
What We Offer
As a valued member of our team, you can expect:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- The chance to work with a talented and dedicated team
- The satisfaction of knowing you are making a difference in the lives of our customers
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