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Lead Generation Coordinator

1 week ago

Mandaluyong City, National Capital Region, Philippines Filinvest Development Corporation Full time
Job Summary

The Lead Management Assistant plays a vital role in the success of our business by ensuring timely and accurate processing of leads. This position requires exceptional communication skills, attention to detail, and organizational abilities.

Main Responsibilities:

  • Present initial information to prospects, gather personal data, assign sellers, and monitor lead status.
  • Maintain quality assurance standards and deliver excellent customer service while ensuring clean and accurate data.

Key Performance Indicators:

  • Ensure no unprocessed leads exist within 24 hours.
  • Qualify inquiries as prospects with interest, contactable number, email information, and agreement to receive assistance from our representative.

Detailed Job Description

We are seeking a highly motivated and organized individual to fill the Lead Management Assistant position. As a key member of our team, you will be responsible for:

  • Gathering and verifying prospect information.
  • Assigning sellers to handle inquiries.
  • Monitoring lead status and updating records.
  • Sending follow-up letters to satisfied prospects and notifying handling sellers about unsatisfied inquiries.
  • Maintaining accurate and up-to-date records.
  • Submitting reports on time.
  • Providing exceptional customer service and ensuring customer satisfaction.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently under pressure.
  • Strong organizational and time management skills.
  • Proficiency in using relevant software applications.