Virtual Assistant Success Coordinator

2 days ago

Paranaque City, Calabarzon, Philippines beBeeSuccess Full time ₱475,200 - ₱504,000
Job Description

The Client and Virtual Assistant Success Lead plays a pivotal role in ensuring the success of our client-VA partnerships. This position is responsible for developing strategies that foster growth and satisfaction on both sides.

Your Key Responsibilities:
  • Coordinate cross-functional success initiatives to drive mutual benefits
  • Lead video interactions with clients to address concerns and ensure satisfaction
  • Mentor virtual assistants to optimize their performance and career development
  • Facilitate seamless communication between clients and VAs to prevent misunderstandings
  • Create opportunities for client expansion and assistant career advancement
Your Day-to-Day Impact:
  • Monitor client satisfaction and proactively address any issues that arise
  • Identify opportunities for clients to expand their VA services and support their growth
  • Ensure a smooth onboarding experience for clients, setting them up for success
  • Celebrate achievements and track key performance indicators
Requirements:
  • Proven experience as an EA/VA working with international clients
  • A background in client success with a focus on building lasting professional relationships
  • Excellent English communication skills and the ability to coordinate, mentor, or support others in achieving their goals
  • A win-win mindset, with the ability to develop solutions that benefit all parties involved
Benefits:

We offer a comprehensive training program that equips you with the skills and knowledge necessary to excel in this role. Our inclusive work environment fosters growth and development, with opportunities for internal mobility and skill-building within our organization.

We are committed to providing a supportive and collaborative workspace, where employees can thrive and reach their full potential. If you're passionate about coordinating success for clients and virtual assistants, we encourage you to apply for this exciting opportunity.

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