
Virtual Assistant Leadership Role
12 hours ago
About This Opportunity:
This role exists to manage a team of virtual assistants and oversee client relationships. As a Virtual Assistant Leader, you will be responsible for creating a thriving work environment for assistants to excel and grow as individuals.
The Impact You'll Make- Coach Assistants in delivering high-quality support
- Create personalized development plans for each Assistant
- Track and improve key performance metrics including response times and client satisfaction
- Interface with Clients & Assistants
- Develop and maintain standard operating procedures for key assistant functions
- Manage smooth transitions during team changes or service expansions
- Proven EA/VA Experience - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients
- Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships
- Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals
- Able to Work Remotely
- Opportunities for Professional Growth
- A Collaborative and Supportive Work Environment
We are a leading modern outsourcing platform that connects SMBs to high-quality remote workers. With roots in Silicon Valley, our workers are supercharged with a combination of the latest AI technology and training.
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