Client & Virtual Assistant Partnerships Coordinator

7 days ago

Biñan, Calabarzon, Philippines beBeeVirtual Full time ₱475,200 - ₱504,000
Job Overview

We are seeking an experienced Client & Virtual Assistant Success Lead to join our team at a dynamic organization.

  • Cordinate success strategies for both clients and virtual assistants
  • Lead direct video interactions with international clients to ensure their satisfaction
  • Coach and develop virtual assistants to achieve peak performance
  • Bridge communication between clients and VAs to prevent misunderstandings
  • Create pathways for both client expansion and assistant career development

This is a challenging role that requires someone who has proven VA experience, excels at ensuring everyone wins, loves developing others, and gets excited about coordinating success across multiple stakeholders.

Your Key Responsibilities:
  1. Lead engaging video calls with international clients to understand their evolving needs
  2. Monitor client satisfaction and proactively address concerns before they escalate
  3. Coordinate solutions when clients face challenges with their virtual assistants
  4. Identify opportunities for clients to expand their VA services and grow their business
  5. Ensure smooth onboarding experiences that set clients up for long-term success
  1. Coach and mentor a team of 5-8 virtual assistants to achieve exceptional performance
  2. Coordinate professional development plans that advance VA careers while meeting client needs
  3. Provide feedback and training to help VAs exceed client expectations
  4. Monitor VA satisfaction and address concerns about workload, client relationships, or career growth
  1. Bridge communication gaps when clients and VAs face misunderstandings
  2. Coordinate replacement processes when client-VA matches need adjustment
  3. Facilitate win-win solutions when conflicts arise between clients and virtual assistants
  4. Translate client business needs into actionable development plans for VAs

We offer a competitive starting salary, comprehensive training, and opportunities for internal growth and development. If you're an experienced VA looking to make a meaningful impact, we encourage you to apply.

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