Customer Engagement Specialist

2 days ago

San Juan, National Capital Region, Philippines beBeeCustomerRelationship Full time ₱3,750,000 - ₱4,500,000
Empowering Customer Loyalty

We are a dynamic team seeking a results-driven CRM Manager to lead our customer engagement strategy.

This role involves driving customer loyalty, retention, and growth through data-driven campaigns, platform optimization, and cross-functional collaboration.

You'll bring our loyalty and referral programs to life by leveraging customer insights to create exciting perks, irresistible rewards, and memorable experiences that keep our community coming back for more.

Main Responsibilities:
  • Develop the strategy and lead execution of the CRM and Loyalty strategy across channels (e.g. lifecycle email, Whatsapp)
  • Analyse customer data and campaign performance to uncover insights, improve targeting, and optimise communications.
  • Manage CRM vendor partnerships and lead platform evaluations (e.g. CDP and CEP) that powers advanced segmentation & automation
Key Qualifications:
  • Bachelor's degree in Marketing, Business or a related field
  • Min. 5 years of experience in a CRM role, preferably in retail or e-commerce
  • Candidates with SQL capabilities will have an added advantage
Why Join Us?

Benefits include: Flexible Work Arrangement, Work from anywhere, Remote work according to HQ operating hours, Staff Wellness, Comprehensive corporate insurance, Learning and Career Development, Dedicated leadership training, Friday pm off for learning, TeamLB perks, Generous staff discount off products, Corporate partnerships, Employee driven peer-to-peer recognition platform, Internal Referral programme

  • Customer Engagement Professional

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCommunication Full time ₱420,000

    Job OpportunityWe are seeking a skilled Inbound Sales Specialist to join our team. As an Inbound Sales Representative, you will be responsible for engaging with customers to understand their needs and providing solutions that meet their requirements.Main Responsibilities:Communicate effectively with customers to gather information about their needsProvide...

  • Customer Engagement Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeUpselling Full time ₱20,000 - ₱40,000

    Chat Support Agent OpportunityWe are seeking an elite Chat Support Agent to represent high-profile content creators by engaging with their audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services.This is a remote position offering a...

  • Ambassador of Customer Engagement

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱55,000 - ₱72,600

    Customer Support AmbassadorDrive customer engagement and satisfaction as a Customer Support Ambassador. This role involves responding to customer inquiries, resolving complex issues, and providing personalized product recommendations.About The PositionAs a key member of the support team, you will be responsible for delivering exceptional customer experiences...

  • Customer Engagement Manager

    2 days ago

    San Juan, National Capital Region, Philippines beBeeEmailMarketing Full time ₱600,000 - ₱1,000,000

    Customer Engagement ManagerDrive customer retention and revenue growth through effective email marketing strategies.Create comprehensive email campaigns that align with brand guidelines and drive conversions.Optimise email deliverability, manage sender reputation, and ensure compliance with email regulations.Key Responsibilities:Develop and execute email...

  • Senior Client Engagement Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeEngagement Full time ₱1,200,000 - ₱1,500,000

    Role OverviewWe are seeking a skilled and motivated Senior Client Engagement Specialist to join our team. In this role, you will be responsible for bridging the gap between prospective clients and our expert financial services.Key ResponsibilitiesConduct proactive outbound outreach to potential clients, qualifying them based on their financial goals,...

  • Engagement Leader

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCommunity Full time ₱3,000,000 - ₱4,000,000

    Job Title: Community Engagement ManagerOur organization is seeking an experienced Community Engagement Manager to lead our community efforts. This role will be responsible for promoting engagement communication strategies, acting as a stakeholder for both community member experience and business needs related to community satisfaction, consolidation, and...

  • Customer Success Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeSuccess Full time ₱36,000 - ₱72,000

    Job Title: Customer Success SpecialistThis is a full-time, permanent position that involves working from home.Monthly Salary: PHP 31,000-36,000Monthly Performance Bonus up to PHP 35,000Internet Reimbursement up to PHP 2,000 per monthAnnual Paid Company OutingPaid Time Off Up to 8 Calendar Days Per YearAs a Customer Success Specialist, you will be responsible...

  • Customer Relationship Ambassador

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱6,000 - ₱7,200

    Customer Support SpecialistWe are seeking a proactive and personable customer support professional to join our team.Key Responsibilities:Engage with customers to assess their needs and provide tailored supportListen actively and resolve inquiries with exceptional customer serviceDeliver conversational interactions even when following a scriptAdapt to shift...

  • Regional Volunteer Engagement Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeVolunteer Full time $72,000 - $84,000

    Regional Volunteer Coordinator Role SummaryThis is an exciting opportunity to join our team as a Regional Volunteer Coordinator. As a key member of our global volunteer management team, you will play a vital role in coordinating and engaging volunteers across various regions.The ideal candidate will have excellent communication and interpersonal skills, with...

  • Unlock Customer Potential as a Professional Relationship Builder

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomerSuccess Full time $800 - $1,300

    Customer Success SpecialistAs a Customer Success Specialist, you will play a vital role in ensuring exceptional customer experiences. You will be responsible for building strong relationships with assigned customers and delivering tailored solutions to meet their unique needs.Key ResponsibilitiesSolve complex customer issues and provide expert supportDevelop...