Healthcare Support Specialist

2 days ago

Angeles City, Central Luzon, Philippines beBeePatientCare Full time $40,000 - $60,000
Job Summary

We are seeking a skilled Patient Care Coordinator to join our team. This role involves providing exceptional patient care and support in a fast-paced environment.

As a Patient Care Coordinator, you will be responsible for answering incoming calls, making outbound calls, responding to patient messages, and scheduling appointments. You will also handle administrative tasks such as managing patient records, handling faxes, and maintaining confidentiality of patient information.

This is an excellent opportunity to work in a dynamic and growing company that values customer satisfaction and employee development.

About the Role
  • Answer incoming calls promptly and professionally.
  • Make outbound calls to patients for appointment reminders, follow-ups, and rescheduling.
  • Respond to patient text messages and emails with accurate and timely information.
  • Return patient phone messages through the answering service to ensure all inquiries are addressed.
  • Schedule and reschedule patient appointments according to provider availability.
  • Manage patient records by mirroring data between Practice Fusion and AdvancedMD systems.
Requirements
  • Proven experience in a healthcare or medical office setting.
  • Excellent English communication skills (written and verbal).
  • Strong organizational and multi-tasking abilities.
  • Familiarity with EHR/EMR systems (preferred but not required; training provided).
  • Proficiency with office software, email systems, and document management.
What We Offer

Our company offers a competitive compensation package, opportunities for career growth and development, and a dynamic work environment.


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