Operational Excellence Specialist

We are seeking an individual who is detail-oriented, proactive, and thrives in a structured yet collaborative environment. Our ideal candidate is passionate about operational excellence and takes pride in accuracy, follow-through, and continuous improvement.

The successful candidate will be responsible for preparing and managing permit applications, ensuring they meet jurisdictional requirements and are submitted on time with the highest quality. You will coordinate with internal teams, track updates, and maintain accurate records that help support efficiency and compliance.

In this position, you will play a vital role in maintaining high approval rates and avoiding delays by staying current on solar industry standards and local regulations.

• Review, prepare, submit, and receive permit application packages in accordance with jurisdictional requirements.
• Coordinate payments, communicate with internal parties to facilitate proper jurisdictions comments/revisions, record corrections, and update database(s) for process improvement.
• Ensure high quality of submissions (and approval rates) by staying up-to-date on all solar submission processes and AHJ requirements.
• Adhere to established schedules as designated by leadership.
• Maintain professionalism and responsiveness in workplace and online communications.
• Make meaningful contributions in all weekly meetings (1x1's and team huddles) by maintaining engagement through questions and responses.
• Build relationships and work closely with customers, co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
• Recommend improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
• Report any training needs or system error/discrepancies to the supervisor.

• High school graduate or college-level education
• Proven experience as a Solar Project Coordinator for a U.S.-based company or in a related role
• 1 year Interconnections Coordinator experience from any US Solar Company
• Proficient in developing and interpreting flowcharts, schedules, and action plans
• Strong organizational and time management skills, with the ability to multitask effectively
• Excellent collaboration skills and confidence in client-facing interactions
• Solid understanding of risk management and quality assurance practices
• Hands-on experience using project management tools (e.g., CRMs)
• Good communication and typing skills
• Must have a stable internet connection and a reliable power source
• Willingness to work night shifts and have split rest days, based on the assigned schedule

• Competitive salary - Get paid for doing what you love
• Medical and dental insurance (with free dependent coverage).
• Group life insurance for peace of mind.
• Paid time off (PTO) - Because work-life balance matters.
• Outstanding career growth opportunities - Learn, advance, and develop your career.
• A fun, innovative, and energetic team culture - Be part of a company that values its employees
• Skills and leadership development to help you reach your full potential.

• CUSTOMER FIRST - We are obsessed with delivering an exceptional customer experience.
• PERSONAL ACCOUNTABILITY - We do the right thing and own our actions.
• HUMBLE COURAGE - We embrace feedback, seek growth, and push ourselves to improve.
• HUNGRY - We bring passion, energy, and drive to everything we do.
• HAPPY & HEALTHY - We believe in balance, well-being, and a positive workplace.

This is a unique opportunity to join a fast-growing, high-performing team and contribute to the success of our organization.

Please note that we value diversity and inclusivity in our workplace.