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Sales Team Collaborator

1 week ago

Makati City, National Capital Region, Philippines SuperStaff Full time

At SuperStaff, we're seeking a highly skilled Account Manager to join our team and contribute to our mission of delivering exceptional member experiences.

About the Job

This role requires a strong focus on improving client utilization and developing strategies to promote continued engagement. You'll work closely with our sales and customer service teams to introduce new features, launch promotions, and collect feedback from clients. Your primary objective will be to foster long-term relationships with clients and drive incremental business growth through proactive communication and collaboration.

To succeed in this role, you must possess excellent communication and interpersonal skills, with the ability to multitask and maintain a positive attitude in a fast-paced environment.

Key Responsibilities
  1. Client Engagement: Develop and execute plans to improve client utilization, resolve issues, and provide exceptional support through phone, email, and in-person interactions.
  2. Business Development: Identify opportunities to grow existing client business through strategic collaborations and proactive relationship management.
  3. Communication: Establish and maintain open lines of communication with clients, coworkers, and internal stakeholders to ensure seamless execution of client-facing initiatives.
Requirements
  1. Candidate Profile: A minimum of 3 years of experience in a sales role, preferably inside sales, and an associate's degree or higher.
  2. Skills and Qualifications: Proficiency in MS Office, expert-level knowledge of our online marketplace, and experience with CRM systems (e.g., Salesforce) are preferred.
  3. Personal Attributes: Strong communication, organizational, and problem-solving skills; ability to work independently and adapt to changing priorities.