Customer Service Representative for Call Center
6 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will play a crucial role in providing exceptional customer service to our clients.
Job SummaryThe ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for handling customer inquiries, resolving issues, and providing support to customers via phone calls.
Key Responsibilities:- Provide excellent customer service and ensure high levels of customer satisfaction.
- Analyze customer concerns and resolve issues efficiently.
- Work collaboratively with the sales team to promote additional services and products.
- High school diploma or equivalent required; additional education or training in customer service is an asset.
- No prior call center experience necessary, but flexibility to learn quickly is essential.
- Availability to work rotating shifts, including evenings, weekends, and holidays.
We provide a dynamic and supportive work environment, opportunities for growth and development, and competitive compensation. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you
Salary Information:The estimated salary for this position is between $40,000 - $60,000 per year, depending on location and experience.
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