Become a Professional Call Center Representative

2 weeks ago


Davao City, Davao, Philippines Neksjob Full time

About the Role:

We are seeking a skilled Call Center Agent to join our team at Neksjob. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing excellent service.

Key Responsibilities:

  • Respond to customer calls, emails, and chats in a timely and professional manner
  • Resolve customer complaints and concerns in a fair and efficient way
  • Provide accurate and helpful information to customers about our products and services
  • Collaborate with colleagues to achieve customer satisfaction goals

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of software applications
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A supportive and dynamic work environment
  • Recognition and rewards for outstanding performance


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