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Customer Service Representative

2 months ago

Davao City, Davao, Philippines Neksjob Full time

Job Summary:

We are looking for a highly motivated and customer-focused Customer Service Representative to join our team at Neksjob. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.

Responsibilities:

  • Answer incoming calls from customers and respond to their inquiries and concerns
  • Provide accurate and helpful information to customers
  • Resolve customer issues and complaints in a timely and professional manner
  • Meet and exceed customer satisfaction targets
  • Work collaboratively with the team to achieve sales and customer service goals

Requirements:

  • High School Graduate / SHS grad (new curriculum)
  • At least 1 year Call Center Experience
  • Must not be enrolled/student
  • Willing to work full time and in shifting schedule (no part time)
  • Average to excellent English communication skills
  • Computer literate and with good web navigation skills
  • Willing to work on site