Customer Service Representative

2 months ago


Davao City, Davao, Philippines Neksjob Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Neksjob. As a Call Center Agent, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information regarding our products or services.

Key Responsibilities

- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and answer questions to customers
- Troubleshoot problems and offer solutions
- Maintain accurate records of customer interactions

Requirements

- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Willingness to work in a shifting schedule

What We Offer

- Competitive salary
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Comprehensive healthcare benefits

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