Credit Card Resolution Expert

2 weeks ago


Manila, National Capital Region, Philippines Brunt Work Full time
About the Role

As a Credit Card Resolution Agent, you will be responsible for engaging with customers who are facing credit card issues and providing them with innovative settlement strategies and payment plans. This role requires strong negotiation skills, experience in sales, debt collection, or financial services, and a solid understanding of financial regulations and credit card industry practices.

You will work in a collaborative environment, utilizing your communication skills to explain complex concepts simply and effectively. You will also be expected to maintain meticulous records of customer interactions and resolutions in our advanced CRM system.



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