Customer Service Representative

2 weeks ago


Imus, Calabarzon, Philippines beBeePetSupport Full time ₱1,500,000 - ₱2,000,000
Job Summary

We are seeking a highly skilled Customer Support Specialist to deliver exceptional customer experiences.

As a key member of our team, you will be responsible for providing timely and professional support to customers across various communication channels.

Key responsibilities include responding to customer inquiries, resolving common issues, reviewing applications, performing booking modifications, and escalating high-priority or sensitive issues when necessary.

Requirements
  • A minimum of 2+ years of experience in a Customer Support role handling phone, email, and chat
  • Ideally, you have worked with Australian companies before and understand the Australian market
  • Experience in a startup company is an advantage
  • You have a passion for helping others, particularly pet owners and pet sitters
  • Able to work from home permanently
Benefits

Enjoy competitive rewards, including above-market compensation, healthcare coverage, paid time-off with cash conversion, group life insurance, and performance bonuses.

Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Enjoy flexible work arrangements that suit your needs, allowing you to achieve a balance between work and life.

Take advantage of opportunities for continuous learning and career advancement within our organization.

Be part of a diverse and inclusive team that celebrates individuality and fosters an inclusive culture.

About Us

We are a leading offshore provider of managed services, with over 9,000 professionals across 13 delivery centers.

We firmly believe in fostering an inclusive culture that values diversity and talent.

We provide space for everyone to thrive, embracing different perspectives and making room for opportunities for growth and success.

Equality is not just a slogan - it's our commitment. We celebrate individuality and value every contribution to our collective success and growth.



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