Performance Improvement Officer

Role SummaryCebu Pacific Air is seeking a skilled Performance Improvement Specialist to join its customer experience team. As a key member of this team, you will be responsible for analyzing performance data, identifying areas for improvement, and developing strategies to address these gaps.Key AccountabilitiesConduct data analysis to identify performance...

AccountabilitiesThe HR Officer for Training & Development is responsible for:1. Supervising the implementation of training programs, ensuring timely completion and quality delivery.2. Evaluating the impact of training initiatives, making recommendations for improvement based on data-driven insights.3. Designing and delivering customized training programs,...

Job DescriptionWe are seeking a detail-oriented Quality Assurance (QA) Analyst to evaluate recorded voice calls and ensure adherence to company and client standards.The successful candidate will assess agent performance, identify areas for improvement, and provide insights to enhance the overall customer experience.Main Responsibilities:Review and evaluate...

Robinsons Supermarket Corporation is looking for a highly motivated Performance Improvement Consultant to drive employee performance and growth.Key Responsibilities:Needs Analysis: Conduct job analyses, performance reviews, and assessments to identify areas for improvement.Solution Implementation: Collaborate with leaders and stakeholders to implement...

**About the Role**Credit Corp Inc. is seeking a highly skilled Performance Improvement Analyst to join our team as a Digital Campaign Analyst. In this 12-month project-based role, you will work closely with senior operational leaders to optimize digital campaigns and achieve maximum performance.As a Performance Improvement Analyst, you will be responsible...

We are looking for a highly motivated Performance Improvement Specialist to join our team at YONDU INC.About the Role:This role involves driving performance improvements across technology operations, identifying areas for enhancement, and implementing strategic solutions to address these challenges.Responsibilities:Performance Analysis: Analyze performance...

Job DescriptionThe 2GO Group Inc. is seeking a highly skilled Performance Improvement Manager to lead our service delivery team. As a key member of our leadership team, you will be responsible for driving operational excellence and ensuring that our services meet the highest standards.You will work closely with our Ground & Gateway Operations teams to...

As a Sales Supervisor at Canon Marketing (Philippines), Inc., you will play a key role in driving business growth and improving sales performance.Key Performance Indicators:Sales targets and revenue growth.Team performance and productivity.Customer satisfaction and retention.Employee engagement and development.Process improvements and efficiency gains.

Job ResponsibilitiesWe are seeking a Performance Improvement Specialist to join our team at Shopee.In this role, you will be responsible for analyzing performance metrics and implementing process improvements to increase productivity and quality.Experience in e-commerce fulfillment and logistics is essential for this position.We offer a competitive salary...

Job OverviewAsticom Technology Inc is seeking a compliance and monitoring expert to join our team. The successful candidate will be responsible for performing real-time and/or historical audits and evaluations to support CQM campaign.ResponsibilitiesPerform audits and evaluations to ensure compliance with quality standardsDevelop and maintain evaluation...

LSEG is looking for a highly motivated Sales Insights Analyst Lead to drive business outcomes.This role involves analyzing performance data, creating dashboards, and implementing process improvements.You will lead the Sales Insights team in providing insights, improving efficiency, and supporting strategic decision making.Key responsibilities:Analyze sales...

RequirementsTo be considered for this position, you must have:A Bachelor's degree in a relevant field.3-5 years of experience in Power BI, information technologies, and systems analysis.Excellent written and verbal communication skills.Proficiency in building executive decks and delivering compelling presentations.Exceptional organizational skills, attention...

Job OverviewThe Real Time Analyst is responsible for delivering and managing KPIs or SLAs, monitoring real-time queue and agent performance, and implementing strategies to enhance productivity and operational effectiveness. This role requires strong analytical and problem-solving skills, excellent communication skills, and the ability to work in a fast-paced...

We are looking for a highly skilled Performance Improvement Consultant to join our team at WNS Global Services, Inc. In this role, you will be responsible for analyzing business needs and helping implement solutions to improve processes and systems.Responsibilities:Identifying business needs and developing strategies to address them.Collaborating with...

Business Performance Improvement SpecialistThis is an exciting opportunity for an experienced data analyst to join our team as a Business Performance Improvement Specialist. In this role, you will be responsible for analyzing data to identify areas for improvement and developing strategic plans to drive business growth. You will work closely with...

We are looking for a Network Performance Improvement Analyst to join our team at COMIT Corporation Inc. As a key member of our team, you will be responsible for improving network performance and achieving committed KPIs.The successful candidate will have a university degree in telecommunications and at least 2 years of experience as a Drive Test Analyst....

TDCX Group is a trusted partner for clients seeking transformative digital CX solutions. Our team of experts has a deep understanding of the CX industry and is committed to delivering exceptional services that meet and exceed our clients' expectations.We are currently seeking a talented individual to join our team as a Quality Officer. In this role, you will...

Key ResponsibilitiesThe Sales Enablement Specialist role involves a combination of sales support, training, process optimization, and technology implementation to drive efficiency in sales operations.Main DutiesSales Trend Analysis – Analyze sales trends, product demand, and revenue performance to support business decisions.Consumer Behavior Insights –...

Quality Improvement LeadWe are seeking a highly skilled Performance Improvement Quality Lead to join our team. As a key member of our customer experience team, you will play a critical role in evaluating and analyzing customer interactions to improve satisfaction scores.In this position, you will:Evaluate and analyze customer interactions to identify areas...

Qualifications and RequirementsCandidate must possess at least a Bachelor's/College degree in Human Resource Management, Mass Communication, or any equivalent.Proven experience in training facilitation and development.Strong communication and interpersonal skills.Proficient in using MS Office applications.Bonus: Passionate about teaching, team player,...