Performance Improvement Specialist

Job ResponsibilitiesWe are seeking a Performance Improvement Specialist to join our team at Shopee.In this role, you will be responsible for analyzing performance metrics and implementing process improvements to increase productivity and quality.Experience in e-commerce fulfillment and logistics is essential for this position.We offer a competitive salary...

Role SummaryCebu Pacific Air is seeking a skilled Performance Improvement Specialist to join its customer experience team. As a key member of this team, you will be responsible for analyzing performance data, identifying areas for improvement, and developing strategies to address these gaps.Key AccountabilitiesConduct data analysis to identify performance...

Business Performance Improvement SpecialistThis is an exciting opportunity for an experienced data analyst to join our team as a Business Performance Improvement Specialist. In this role, you will be responsible for analyzing data to identify areas for improvement and developing strategic plans to drive business growth. You will work closely with...

Job Description:At Medical Center Trading Corporation, we are looking for a Workforce Management Specialist to lead our Performance Improvement initiatives. As Workforce Management Specialist, you will be responsible for ensuring compliance with government-mandated contributions and regulations, evaluating performance, and identifying areas for improvement....

LSEG is looking for a highly motivated Sales Insights Analyst Lead to drive business outcomes.This role involves analyzing performance data, creating dashboards, and implementing process improvements.You will lead the Sales Insights team in providing insights, improving efficiency, and supporting strategic decision making.Key responsibilities:Analyze sales...

Job DescriptionWe are seeking a detail-oriented Quality Assurance (QA) Analyst to evaluate recorded voice calls and ensure adherence to company and client standards.The successful candidate will assess agent performance, identify areas for improvement, and provide insights to enhance the overall customer experience.Main Responsibilities:Review and evaluate...

Job OverviewWe are seeking an Operations and Sales Performance Manager to join our team at EXTREME RETAIL SPECIALIST INC. The successful candidate will be responsible for demonstrating awareness of key sales drivers and managing all inventory control and loss prevention standards.ResponsibilitiesSupport the store heads and retail operations manager in...

Robinsons Supermarket Corporation is looking for a highly motivated Performance Improvement Consultant to drive employee performance and growth.Key Responsibilities:Needs Analysis: Conduct job analyses, performance reviews, and assessments to identify areas for improvement.Solution Implementation: Collaborate with leaders and stakeholders to implement...

We are looking for a talented Performance Improvement Analyst to join our team at Transcom Worldwide (Philippines), Inc. As a performance improvement analyst, you will play a critical role in identifying areas for improvement and developing strategies to address these issues.The successful candidate will have a strong background in data analysis and process...

**About the Role**Credit Corp Inc. is seeking a highly skilled Performance Improvement Analyst to join our team as a Digital Campaign Analyst. In this 12-month project-based role, you will work closely with senior operational leaders to optimize digital campaigns and achieve maximum performance.As a Performance Improvement Analyst, you will be responsible...

Job DescriptionThe 2GO Group Inc. is seeking a highly skilled Performance Improvement Manager to lead our service delivery team. As a key member of our leadership team, you will be responsible for driving operational excellence and ensuring that our services meet the highest standards.You will work closely with our Ground & Gateway Operations teams to...

As a Sales Supervisor at Canon Marketing (Philippines), Inc., you will play a key role in driving business growth and improving sales performance.Key Performance Indicators:Sales targets and revenue growth.Team performance and productivity.Customer satisfaction and retention.Employee engagement and development.Process improvements and efficiency gains.

What You Will Do:Monitor and Analyze Key Performance Indicators: Track and analyze key performance indicators (KPIs) such as CSAT, AHT, FCR, SLAs, Sales Conversion, Call Abandonment Rate, etc.Develop Reports and Present Insights: Develop daily, weekly, and monthly reports to assess operational performance and utilize data visualization tools to present...

Job OverviewAsticom Technology Inc is seeking a compliance and monitoring expert to join our team. The successful candidate will be responsible for performing real-time and/or historical audits and evaluations to support CQM campaign.ResponsibilitiesPerform audits and evaluations to ensure compliance with quality standardsDevelop and maintain evaluation...

Role DescriptionWe are seeking a highly skilled Quality Assurance (QA) Analyst to join our team at CEF Solutions Inc. The ideal candidate will have at least 2 years of experience as a QA analyst in a BPO setting, with strong analytical and listening skills.Your primary responsibility will be to evaluate recorded voice calls and ensure adherence to company...

Job OverviewThe Real Time Analyst is responsible for delivering and managing KPIs or SLAs, monitoring real-time queue and agent performance, and implementing strategies to enhance productivity and operational effectiveness. This role requires strong analytical and problem-solving skills, excellent communication skills, and the ability to work in a fast-paced...

We are looking for a highly skilled Performance Improvement Consultant to join our team at WNS Global Services, Inc. In this role, you will be responsible for analyzing business needs and helping implement solutions to improve processes and systems.Responsibilities:Identifying business needs and developing strategies to address them.Collaborating with...

We are looking for a Network Performance Improvement Analyst to join our team at COMIT Corporation Inc. As a key member of our team, you will be responsible for improving network performance and achieving committed KPIs.The successful candidate will have a university degree in telecommunications and at least 2 years of experience as a Drive Test Analyst....

About the Job:The Employee Skill Enhancement Manager at Systemantech Inc. plays a key role in designing, implementing, and evaluating training programs that enhance employee skills, knowledge, and performance. They collaborate with various stakeholders to identify training needs and contribute to the organization's continuous growth and success.Main...

Support Services Group is a global contact center solutions company seeking an experienced Process Improvement Specialist to lead our quality initiatives and drive service excellence. This role involves developing and implementing quality strategies, monitoring performance metrics, and ensuring compliance with company standards.Responsibilities:Developing...