Customer Engagement Specialist

2 days ago

Caloocan City, National Capital Region, Philippines beBeeService Full time ₱900,000 - ₱1,200,000
Customer Service Representative

We are seeking highly motivated and dedicated professionals to fill the role of Customer Service Representative in our Healthcare Account. This is a full-time position that requires exceptional communication skills, attention to detail, and a passion for delivering top-notch customer service.

  • Answer inbound phone calls and provide timely resolutions to customer inquiries.
  • Utilize strong problem-solving skills to address complex customer issues and concerns.

Key Responsibilities:

  • Provide exemplary customer service with every interaction.
  • Collect and gather all necessary information for clinical review.
  • Work collaboratively with cross-functional teams to achieve business objectives.

Requirements:

  • 3+ years of experience in a call center or customer service environment.
  • Proficient in using computers and software applications.
  • Exceptional communication, interpersonal, and time management skills.

Benefits:

  • Monthly bonus program.
  • Paid vacation leave.
  • Holiday bonus.

Additional Requirements:

  • Screenshot of your present ISP speed results via speedtest.net.
  • Screenshot of your computer/laptop specs.

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