Client Success Manager
7 days ago
Undergrads is a fast-growing startup that's transforming the moving industry. Our marketplace connects college students with flexible labor-only moving shifts that fit around their class schedules.
As the Senior Operations & Client Success Coordinator, you'll be responsible for ensuring a seamless moving experience for both customers and movers. This includes guiding customers through their moving process, converting inbound leads into booked moves, and following up with potential customers to maximize scheduling capacity.
You'll work closely with our team to assign and confirm movers for scheduled jobs, manage last-minute schedule changes, and ensure each move is properly staffed and runs smoothly.
In this role, you'll have the opportunity to refine processes to improve efficiency and customer satisfaction, as well as address customer concerns and escalations with a solutions-focused approach.
We're looking for someone who is a strong communicator, detail-oriented, and able to think on their feet. If you have a passion for operations and logistics, and enjoy working in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Customer Service: Provide exceptional service to customers via phone and email
- Operations Management: Assign and confirm movers for scheduled jobs
- Problem-Solving: Address customer concerns and escalate issues as needed
- Process Improvement: Refine processes to improve efficiency and customer satisfaction
-
Client Success Manager
4 days ago
Manila, National Capital Region, Philippines Tahche Outsourcing Services Inc Full timeAbout the JobTahche Outsourcing Services Inc is seeking a Client Success Manager to join our team. As a Client Success Manager, you will be responsible for overseeing the success of our clients, ensuring they receive the highest level of service from our organization.You will serve as the primary point of contact for assigned multiple accounts, answering...
-
Client Success Manager
6 days ago
Manila, National Capital Region, Philippines BOLDR PH, INC. Full timeBOLDR PH, INC. is a global B-Corp dedicated to delivering world-class client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for bolder impact.Our client-facing team members are responsible for maintaining and nurturing our...
-
Client Success Manager
6 days ago
Manila, National Capital Region, Philippines Ninja Van PH Full timeAbout Ninja Van PHWe are a technology-enabled logistics company dedicated to providing hassle-free delivery services. Our goal is to revolutionize the logistics industry with innovative software and operational concepts.Main ResponsibilitiesCollaborate across departments to improve account experience.Maintain regular alignments with assigned VIP...
-
Customer Success Strategist
6 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob SummaryWe are seeking a skilled Customer Success Strategist to join our team. As a Customer Success Strategist, you will play a critical role in driving customer satisfaction and loyalty.In this role, you will be responsible for:Developing and implementing customer success strategies.Maintaining and updating customer data and documentation in CRM and...
-
Client Success Manager
7 days ago
Manila, National Capital Region, Philippines CYBALINK SOLUTIONS, INC. Full timeCybalink Solutions, Inc. is a leading provider of operational support services to the construction, engineering, and resources industries.We are looking for a seasoned Client Services & Performance Supervisor to spearhead client relationships, drive service excellence, and manage employee performance and development.Responsibilities include:Client...
-
Client Success Ambassador
2 days ago
Manila, National Capital Region, Philippines NTT Business Process Outsourcing Full time**Job Summary:**The Client Success Ambassador is responsible for delivering exceptional customer service to our Partners and Borrowers. This involves responding to inquiries, resolving issues, and maintaining accurate records of customer interactions.The ideal candidate will have experience in finance and/or call center industries, with a strong...
-
Client Success Associate
6 days ago
Manila, National Capital Region, Philippines Concepts Marketing Services Events Partner Inc. Full timeWe are seeking a talented Client Success Associate to join our team at Concepts Marketing Services Events Partner Inc. As a Client Success Associate, you will play a critical role in ensuring the success of our clients by identifying their needs and developing strategies to meet those needs.The ideal candidate will have excellent communication skills and the...
-
Client Success Consultant
2 days ago
Manila, National Capital Region, Philippines NICE Systems UK Limited Full timeClient Success Consultant RoleNICE Systems UK Limited is seeking a talented Client Success Consultant to join our Customer Success team. As a key member of our team, you will play a critical role in delivering exceptional service to our customers. Your expertise will help build trust and loyalty with our clients, ensuring they receive exceptional service...
-
Client Success Specialist
23 hours ago
Manila, National Capital Region, Philippines Forbes Australia Full timeWe are looking for a skilled Media Client Services Executive to join our dynamic team at Forbes Australia. As a key member of our commercial team, you will be responsible for managing client relationships, tracking advertising performance, and delivering strategic insights to drive business growth.About the RoleClient Focus: Provide exceptional service to...
-
Client Success Advocate
4 days ago
Manila, National Capital Region, Philippines EURONET TECHNOLOGY SERVICES, INC. Full timeCustomer Success Manager Job Description:We are seeking a highly motivated and experienced Customer Success Manager to join our team at EURONET TECHNOLOGY SERVICES, INC. The ideal candidate will have a proven track record of success in customer-facing roles and a strong understanding of customer success principles.Main Responsibilities:Develop and execute...
-
Client Success Coordinator
2 hours ago
Manila, National Capital Region, Philippines SupportNinja Full timeAbout the CompanySupportNinja is a leading provider of outsourced customer support and CRM solutions. Our goal is to empower businesses of all sizes to achieve exceptional results through the effective use of technology and data-driven insights.The OpportunityWe are seeking a highly skilled Onboarding Specialist to join our team in Metro Manila.As an...
-
Client Success Coordinator
4 days ago
Manila, National Capital Region, Philippines RIARD Enterprise Solutions, Inc. Full timeWe are seeking a skilled Client Success Coordinator to join our team and help us deliver exceptional client experiences.Responsibilities:Develop and implement client onboarding and offboarding processes to ensure seamless transitions.Built strong relationships with clients to ensure long-term partnerships and loyalty.Collaborate with cross-functional teams...
-
Client Success Advocate
5 days ago
Manila, National Capital Region, Philippines Cubed Technologies Solutions Phils Inc. Full timeCubed Technologies Solutions Phils Inc. is seeking a highly skilled Client Success Advocate to join our team. As a Client Success Advocate, you will be responsible for ensuring that clients receive exceptional service and support throughout their journey with our company.About the Role:This is an excellent opportunity for individuals who are passionate about...
-
Client Success Strategist
6 days ago
Manila, National Capital Region, Philippines Select Energy Full timeJob Overview:The Client Success Strategist is responsible for driving client success by delivering tailored onboarding processes, seamless integration into existing systems and workflows, and monitoring service delivery performance in accordance with agreed service level agreements (SLAs) and key performance indicators (KPIs).This role involves collaborating...
-
Client Success Specialist
23 hours ago
Manila, National Capital Region, Philippines Anchanto Full timeAbout AnchantoWe empower businesses to succeed in the ever-evolving commerce landscape by providing cutting-edge Cloud and AI solutions. Our comprehensive platform enables enterprises and partners to grow and manage their end-to-end Commerce and Logistics operations seamlessly.With over 7,000 customers worldwide, including top brands, retailers, and postal...
-
Client Success Advisor
6 days ago
Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full timeWe are seeking a Client Success Advisor to join our team at Q2 HR Solutions Inc. As a Client Success Advisor, you will be responsible for ensuring that our customers receive the best possible service and support from our bank.The key responsibilities of this role include:Providing expert advice on banking products and servicesHelping customers achieve their...
-
Client Success Representative
5 days ago
Manila, National Capital Region, Philippines RealPage, Inc. Full timeThe Client Success Representative role at RealPage, Inc. involves partnering with clients to understand their business goals and objectives.You will work closely with internal stakeholders to develop and implement effective strategies to meet client needs.Main ResponsibilitiesPartner with clients to understand their business goals and objectivesDevelop and...
-
Client Success Advocate
7 days ago
Manila, National Capital Region, Philippines Macrologic Full timeWe require a Client Success Advocate to oversee the maintenance of our client relationships, ensuring they receive exceptional service and support throughout their engagement with Macrologic.Your duties will involve resolving client complaints, providing regular updates on project progress, and collaborating with internal stakeholders to address client...
-
Client Success Manager
3 days ago
Manila, National Capital Region, Philippines Electro-systems Industries Corp. Full timeJob Description:The Sales Executive will be responsible for driving revenue growth and expanding existing client relationships. This role requires excellent communication and interpersonal skills, as well as the ability to think critically and strategically.Responsibilities:Develop and execute sales strategies to meet or exceed quarterly targetsPresentation...
-
Client Success Coordinator
1 day ago
Manila, National Capital Region, Philippines Michael Page Full timeAre you a motivated and results-driven individual looking for a new challenge?We are seeking a Client Success Coordinator to join our team in the Philippines.This role offers the opportunity to work in a dynamic and innovative company that values its employees and provides opportunities for growth and development.The ideal candidate will have proven...