Support Professional

2 days ago


Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱3,000 - ₱5,000

About this Role

  • We are seeking a skilled support professional to join our team.
Key Responsibilities:
  • Provide timely, personalized support to customers via multiple communication channels.
  • Effectively manage tickets and deliver accurate support using Gorgias and Shopify tools.
  • Stay informed about product updates and best practices to ensure exceptional customer experiences.
What We Offer:
  • A flexible, remote work environment promoting work-life balance.
  • A competitive compensation package with annual performance-based increases.
  • A comprehensive benefits package including health insurance, paid time off, and holiday bonuses.
Requirements:
  • Excellent written and spoken English communication skills.
  • At least one year of hands-on experience with both Shopify and Gorgias platforms.
  • The ability to work independently and handle multiple conversations simultaneously.
  • Empathy and patience when addressing customer concerns.


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