Customer Service Professionals for Financial Services

9 hours ago


Baguio City, Cordillera, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
Job Overview

TORCH Solutions is seeking highly motivated Customer Service Professionals to join our team. As a Customer Service Professional, you will be responsible for providing exceptional customer experiences and resolving issues in a timely and professional manner.

About the Role

We are looking for individuals who possess excellent communication skills, both written and verbal. You will be working with clients to understand their needs and concerns, and provide solutions that meet their expectations.

You will also be responsible for maintaining accurate records and reporting any issues or concerns to management.

Requirements
  • At least SHS/HS Grad (Old Curr) or High school diploma or equivalent;
  • Without or with at least 6 months BPO experience;
  • Good to excellent communication skills in English;
  • Good computer navigational skills on multiple systems;
  • Typing speed of 25 - 30 WPM;
  • Amenable to work on site.
Perks and Benefits
  • Competitive Salary;
  • Paid training;
  • HMO benefits;
  • Government mandated benefits;
  • Paid leaves, high Incentives and many more.


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