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Hospitality Team Member

1 week ago

Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full time

Job Summary:

The Hospitality Team Member plays a vital role in ensuring the delivery of exceptional service to clients and guests within the designated area. This role involves managing and overseeing various tasks related to guest service, facilities upkeep, and general support to guarantee a seamless experience.

  • Key Responsibilities:
  • Guest Service: Provide professional and courteous service to guests or clients, including greeting them, addressing inquiries, and resolving issues in a timely manner.
  • Facilities Management: Maintain the cleanliness and organization of the facility, including restocking supplies, managing waste, and performing routine inspections to uphold high standards.
  • Event Support: Assist in the setup and breakdown of events, including arranging furniture, decorations, and other equipment as needed.
  • Safety and Compliance: Adhere to all safety regulations and protocols, reporting any hazards or safety concerns to the appropriate personnel.
  • Team Collaboration: Work collaboratively with other staff members to ensure smooth operations, communicating effectively with team members and supervisors to coordinate tasks.
  • Administrative Tasks: Perform basic administrative duties such as recording inventory, managing supplies, and preparing reports as needed.

Qualifications:

  • Education: High school diploma or equivalent is preferred.
  • Experience: Previous experience in a similar role or in customer service is an advantage.
  • Skills:
    • Strong communication and interpersonal skills.
    • Ability to work effectively both independently and as part of a team.
    • Excellent organizational and multitasking abilities.
    • Basic knowledge of safety procedures and emergency response.