Hospitality Service Manager

4 days ago


Manila, National Capital Region, Philippines Shangri-La Group Full time

The Shangri-La Group prides itself on delivering exceptional hospitality experiences. As a key member of our team, the Service Leader - Food and Beverage (Lobby Lounge) plays a vital role in driving revenue growth while maintaining the highest level of service quality.

Responsibilities:

  1. Maximize Profits: Utilize sales techniques to drive revenue growth while maintaining high-quality service standards.
  2. Maintain Quality: Implement and monitor internal controls to maintain exceptional food and beverage quality.
  3. Customer Satisfaction: Ensure that every guest leaves with a memorable experience.

About You:

We seek a highly motivated individual with a passion for Food & Beverage and excellent communication skills. Fluency in English is essential, and experience working in luxury restaurants or 5-star hotels is preferred.



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