Hospitality Team Leader
7 days ago
Makati Shangri-La is a world-class hotel that offers luxurious accommodations, fine dining experiences, and exceptional service.
We are looking for a highly skilled professional to join our team as a Service Leader - Food and Beverage (Lobby Lounge). As a Service Leader, you will be responsible for developing and implementing effective strategies to drive business growth, improve customer satisfaction, and deliver exceptional service standards.
Responsibilities:
You will be responsible for:
- Developing and implementing business growth strategies
- Improving customer satisfaction through excellent service delivery
- Maintaining high-quality food and beverage offerings
- Leading and motivating a team of professionals
We are looking for someone who:
- Has a passion for hospitality and F&B
- Is a natural leader with excellent communication skills
- Can work well under pressure and meet deadlines
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