Customer Service Professional

3 hours ago


Iloilo City, Western Visayas, Philippines beBeeLogistics Full time ₱800,000 - ₱1,000,000

Job Summary

About the Role

We are seeking a highly skilled and experienced customer service professional to join our team. As a customer service representative, you will be responsible for delivering exceptional customer experiences and support to clients and customers.

Main Responsibilities:
  • Process import bookings and coordinate customer orders with overseas agents
  • Communicate with customers, service providers, airlines, shipping lines, and overseas agents
  • Shipment order tracking and status reports
  • Job invoicing and processing creditor invoices
  • Aarranging transport and cartage
  • Maintain a safe and clean working environment by complying with company policies and procedures
Requirements:
  • Graduate of Customs Administration or related field
  • More than 5 years experience in the logistics and freight forwarding industry
  • Solid work exposure in end-to-end activities of order processing
  • Experience in using Cargowise/ ICS/ Excel
  • Strong attention to detail
  • Able to work independently
  • Excellent customer service skills
Benefits:
  • Permanent work-from-home arrangement
  • Company-provided internet allowance and PC
  • 20% night differential and other allowances

This is an exciting opportunity for a dedicated and results-driven individual who is passionate about delivering exceptional customer experiences. If you have a strong background in customer service and logistics, we encourage you to apply for this role.



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