Expert Employee Support Specialist

3 days ago


Taguig, National Capital Region, Philippines beBeeSupport Full time $60,000 - $80,000
Job Title:

Employee Support Specialist

Job Description:

The Employee Support Specialist will play a key role in delivering exceptional support to Thumbtack employees. This role involves managing and resolving a wide range of employee requests with accuracy, discretion, and care. The specialist will ensure that every employee can stay focused on doing their best work for our customers and pros.

This role goes beyond routine task completion, driving proactive problem-solving and leading process improvements. In this role, you'll help streamline and improve core processes while identifying opportunities to scale and enhance our support model. A mindset of continuous improvement is essential.

Responsibilities:

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