Helping Others Through Remote Customer Support

2 days ago

Pasay, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000
Remote Customer Support Role

We're seeking a skilled and empathetic individual to join our team as a remote customer support specialist. This is an excellent opportunity for someone who enjoys helping others, working independently, and staying up-to-date with the latest product information.

Key Responsibilities:

  • Respond to customers via chat, email, or phone in a professional and friendly manner
  • Handle inquiries related to product information, order tracking, returns, and account concerns
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support

What We Offer:

  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup – work from anywhere you're comfortable

Requirements:

  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns

Technical Requirements:

  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A stable internet connection (at least 15 Mbps upload/download speed)

How to Apply:

When applying, please use application code: CS.

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