Senior Process Manager

Do you get excited about running process improvement initiatives with tangible impact and applying the process management expertise to support ING in achieving its strategy? Are you interested in setting global process standards and raise process craftmanship of the ING's bank-wide process management community? Do you enjoy coaching your colleagues and...

Essential Duties and Responsibilities:·Developing and Executing Key Process Improvement & Digital Transformational Project Roadmaps for the aligned businesses·Conduct process discoveries/analysis of existing processes, systems, and workflows to identify potential bottlenecks and opportunities for digital transformation using RPA, AI, Power Automate and...

ResponsibilitiesUse tools such as Visio, ARIS, or BPMN to model current ("as-is") and optimized ("to-be") processes with clear roles, inputs, outputs, and control points.Work with system teams (e.g., ERP, BPM, CRM) to embed processes into systems and automate routine steps.Conduct interviews, workshops, and document reviews to understand current processes;...

Senior Process SpecialistThe role of a Senior Process Specialist involves ensuring efficient handling of returns from start to finish. This entails adopting a strategic approach on the assigned functional process area, identifying opportunities to drive process excellence (efficiency, cycle time) and effectiveness (0% processing errors), and executing on...

Process Excellence ProfessionalDevelop and execute strategic roadmaps to drive process improvement and digital transformation.Lead projects that deliver measurable business impact through automation, digitization, and process enhancement.Collaborate with stakeholders to embed continuous improvement as a culture.Design and implement process discovery and...

Business Process ExpertiseWe are seeking an expert to oversee business process transactions with a focus on accuracy and adherence to procedures. Key responsibilities include executing transactions, collaborating with senior analysts, and participating in process improvement projects.Key Skills:Process execution and managementCollaboration and team...

Process and Controls Senior ConsultantThe role is focused on leading client engagements related to risk-based internal audits, process reviews, and compliance. You will be responsible for developing strong working relationships with clients and providing exceptional consulting skills.Key responsibilities include:Understanding the client's business and...

Senior Manager Job OpportunityWe are seeking a highly skilled Senior Manager to join our team. This is an exciting opportunity to build a career and become the best version of yourself.About the Role:Lead client workshops for Phase 0 assessment, combining process knowledge with technology expertise.Align business processes with technology solutions, creating...

Job DescriptionWe are seeking a seasoned Process Improvement Sr. Manager to lead and execute Lean Six Sigma initiatives across the enterprise.Responsibilities:Deliver timely project results that meet or exceed agreed-upon metrics or goals.Structures business challenges logically, ensuring clear direction for cross-functional teams.Mentor Project Managers on...

The Lean Six Sigma Process Improvement Manager is responsible for leading and executing Lean Six Sigma (LSS) initiatives by engaging with senior leaders across the enterprise to identify and scope Lean-related business challenges, conduct fact-based analyses and problem solving, and develop actionable recommendations to drive business impact through...