Process Management Supervisor

3 weeks ago


Taguig, National Capital Region, Philippines Careers at IGO Digital Full time
Responsibilities
  • Use tools such as Visio, ARIS, or BPMN to model current ("as-is") and optimized ("to-be") processes with clear roles, inputs, outputs, and control points.
  • Work with system teams (e.g., ERP, BPM, CRM) to embed processes into systems and automate routine steps.
  • Conduct interviews, workshops, and document reviews to understand current processes; identify inefficiencies, pain points, and improvement opportunities.
Qualifications
  • Bachelor's degree or above.
  • Minimum of 3 years relevant work experience.
  • Familiar with business process modeling methods (e.g., BPMN) and proficient in process optimization tools (e.g., Visio, ARIS, LMS).
  • Knowledge of management systems such as ISO, ITIL, Six Sigma is preferred.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management
Industries
  • Gambling Facilities and Casinos
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