Global Trade Development Manager

1 month ago

Pasay, National Capital Region, Philippines Tamaray People Solutions Corp. Full time
Job Description:

We are seeking a skilled Field Sales Executive to join our team at Tamaray People Solutions Corp. in Manila Pasay.

This is an exciting opportunity for a sales professional to drive business growth and achieve sales plan objectives with assigned SME client portfolio. The ideal candidate will have functional experience in air freight, ocean freight, brokerage and transportation, as well as consultative sales and solutions-selling experience.

Key Responsibilities:

Generate business with assigned client portfolio and specific targets. Achieve sales plan objectives by effectively selling products (Air, Sea & Brokerage). Secure new business on country accounts to drive growth and profitability. Identify, analyze & secure opportunities and drive development. Manage customer ad-hoc & tariff management. Execute SOP's/work instructions to all secured business. Ensure timely, accurate invoicing to customer and DSO management. Analyze and report of volume, revenue, gross profit and margin on monthly basis.

Operational Management:

Drive continuous evaluation of operational performance and execution. Drive continuous improvement and optimization initiatives. Drive and manage SOP roll-out and maintenance. Ensure all SOPs/Contracts are adhered to and any fallouts are addressed on priority to all assigned accounts. Support and manage business implementation projects in conjunction with Business Implementation. Ensure service delivery, monitor KPI's and take proactive initiative to prevent and correct KPI failures. Drive customer reporting and data quality. Gather customer volume forecast and update capacity planning to relevant products. Prepare, lead and conduct performance review meetings with customer. Conduct regular review meetings with business units/product to detect existing and potential process errors, determines corrective measures and follows up to ensure processes have been improved and implemented.

Reporting Guidelines and Requirements:

Submit Business retention and organic growth (GP & Volume) pipeline of Opportunities – Weekly basis. DSO Management – Monthly basis. CRM Data quality – Monthly basis. Commercial meetings and product review – Weekly basis. KPI assessment – Semi Annual basis.

Decision Making Authority:

Pricing authority within defined guidelines

Requirements:

To be successful in this role, you will need:

- Functional experience in air freight, ocean freight, brokerage and transportation.
- Consultative sales and solutions-selling experience.
- Complete understanding of products and strategies.
- Local market knowledge (customers, competitors and suppliers).
- Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems & complaints.
- Ability to review, analyze and understand contracts – translate requirements into operational instructions (SOP).
- Good financial skills.
- Problem solving skills and customer service skills.

Skills and Competencies:

Leadership skills: strategic planning, deployment of resources, complex decision making, risk management, collaboration across borders. Business acumen: time management, customer service, innovation, change management, meeting deadlines. Personal skills: communication, negotiation, presentation, networking, integrity, ethics, result orientation, customer focus.

Education and Work Experience:

A Bachelor's degree in Business Administration/Economics/Marketing/Logistics is required. At least 2 years of work experience in an international environment and 2 years of overall industry experience are preferred. 2 years of experience in Account Management and Sales experience are also required. Fluency in English is mandatory, while knowledge of other languages is an advantage. Solid knowledge of Microsoft Office Software and Customer Relationship Management tools (CRM) is necessary. Good knowledge of SAP or other ERP systems is an advantage.

Estimated Salary:

The estimated salary for this position is around PHP 60,000 - PHP 80,000 per month, depending on qualifications and experience.

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