Non-Emergency Medical Transportation Professional

1 week ago


Biñan, Calabarzon, Philippines beBeeAppointment Full time $35,000 - $58,000
Job Overview

We are seeking a seasoned appointment setter with expertise in non-emergency medical transportation (NEMT) to play a pivotal role in ensuring clients receive reliable and timely transportation services.


Responsibilities
  • Utilize NEMT expertise to communicate services, procedures, and best practices confidently.
  • Make outbound calls to schedule transportation appointments while addressing objections effectively.
  • Provide outstanding service to clients by listening actively, building rapport, and ensuring satisfaction.
  • Maintain professionalism with excellent telephone etiquette and a clear command of the English language.
  • Manage client schedules, ensuring accuracy and efficiency in documentation.

Qualifications
  • Proven experience in the NEMT industry or related fields is essential.
  • A strong communication skillset, both verbal and written, is required.
  • Ability to handle objections with confidence and professionalism is crucial.
  • A detail-oriented and highly organized individual, with a focus on meeting client expectations, will thrive in this role.
  • Tech-savviness and comfort using scheduling and documentation tools are necessary for success.


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