
Medical Support Specialist
7 days ago
We are seeking a highly skilled Medical Virtual Assistant to provide administrative and support services to healthcare professionals, medical practices, or organizations within the medical sector.
Your responsibilities will include managing medical records efficiently, coordinating appointment schedules, overseeing billing and insurance claims, transcribing medical documents accurately, and delivering comprehensive administrative support to medical practitioners.
This role requires a deep understanding of medical terminology, healthcare protocols, and unique requirements of healthcare providers. By leveraging the expertise of Medical VAs, healthcare providers can streamline administrative workflows, enabling them to prioritize patient care and focus on clinical responsibilities.
- Key Responsibilities:
- Verify eligibility, benefits, and resolve claim denials.
- Understand authorization processes, including peer-to-peer communication.
- Navigate the claims process effectively.
- Required Skills:
- Transmit claims electronically and via paper to insurance companies and third-party payers.
- Monitor the status of claim submissions and proactively address rejected, denied, or unpaid claims.
- Investigate claim denials and rejections, rectify errors, and resubmit claims for reimbursement.
- Additional Requirements:
- Average over 20 calls per hour.
- Utilize Google Sheets, Google Drive, and G Suite applications.
- Data entry and transcription tasks.
Qualifications:
Bachelor's Degree or Associate's degree in Health Information Management or related field (preferred)
Proficiency in medical terminology
Strong understanding of ICD-10-CM, CPT, and HCP Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) credential (preferred)
Other Requirements:
Experience in Ambulance inbound and processing
Experience in Transportation Insurance
Experience in coding and billing roles is beneficial, and relevant healthcare administration experience can also be valuable.
Willing to work within a US timezone
Requires personal work equipment, including a laptop/computer and headset
Must have a reliable internet connection
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