Client Service Specialist
3 days ago
We offer various accounts, including Travel, Sales, Healthcare, Financial, and Telco. At Caldwell Communications, our team of experts is dedicated to providing exceptional service to our clients.
Responsibilities:- Communicate with customers to resolve issues on the first call whenever possible.
- MATCH CUSTOMERS' NEEDS TO CLIENTS' PRODUCTS AND SERVICES BY PROVIDING ACCURATE INFORMATION AND EXCEEDING EXPECTATIONS.
- Use negotiation skills to overcome objections and achieve customer buy-in through trust and rapport-building.
- Share information with internal and external clients, as well as colleagues, to drive business growth and success.
Our professionals work closely with clients to understand their needs and preferences, ensuring a tailored experience that meets their expectations.
What We Offer:- An open, friendly, and professional work environment that fosters collaboration and creativity.
- A rewarding career with opportunities for growth and promotion, recognizing individual achievements and contributions.
- Performance incentives and employee perks and benefits that demonstrate our appreciation for your hard work and dedication.
- A competitive salary package, including a base salary and performance-based bonuses, reflecting our commitment to fairness and equity.
- 13th month pay, HMO with 3 free beneficiaries on day one, and 20% maternity/paternity leave, supporting work-life balance and family well-being.
- Rapid career growth opportunities for top performers and retirement/life insurance for qualified staff, recognizing and rewarding long-term commitment.
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