Operations Coordinator Role

1 week ago

Barcelona, Philippines beBeeOperations Full time ₱45,000 - ₱70,000

Job Description:

We are seeking a highly organized and proactive Operations Assistant to support our internal operations. This role focuses on managing workflows, tools, and systems, ensuring a smooth, efficient, and professional environment.

Key Responsibilities:
  1. Manage and maintain project management systems (Asana)
  2. Track and follow up on operational tasks and deliverables
  3. Create, document, and update SOPs and internal templates
  4. Identify inefficiencies and propose improvements to workflows and systems
Client Onboarding and Support:
  1. Assist with onboarding processes and preparation of welcome materials
  2. Coordinate with other team members and vendors to ensure a consistent client experience
  3. Support client retention and satisfaction efforts
Technology and Tools:
  1. Manage tools such as Asana, Clio, Microsoft Office Suite (Outlook, Word), OneDrive, Slack, Clay, and Canva
  2. Troubleshoot tech issues and support others in the firm in using the tools
  3. Recommend and help implement new software or process automations
  4. Use AI tools like ChatGPT to streamline operations where appropriate
Documentation and Reporting:
  1. Maintain internal dashboards, task trackers, and project reports
  2. Assist with meeting agendas, process reviews, and documentation maintenance

Requirements:

  • Project management tool proficiency (Asana preferred)
  • Strong digital fluency and ability to quickly learn new platforms
  • Excellent document formatting and file management
  • Working knowledge of Microsoft 365 (especially Outlook and Word)
  • CRM familiarity (Clio or similar)
  • Experience with cloud-based tools (OneDrive, SharePoint, Slack)

Soft Skills:

  • Highly organized and methodical
  • Strong initiative and self-direction
  • Curious and inquisitive; enjoys learning new tools and solving problems independently
  • Clear and professional communicator (written and verbal)
  • Collaborative and comfortable receiving and providing feedback
  • Honest, accountable, and dependable
  • Adaptable to changing priorities or environments
  • Client-focused mindset, even in back-office tasks

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