
Australian Mortgage Broker Assistant
2 days ago
Australian Mortgage Broker Assistant/Parabroker/Settlement Officer
We are seeking a highly skilled and experienced professional to join our team as a Mortgage Broker Assistant.
The successful candidate will possess a minimum of 2 years experience in an Australian banking or lending industry and have proficiency in Aggregator CRM software and Applyonline/Simpology (LoanApp) lodgment systems.
Key Responsibilities- Support the broker throughout the loan application process, ensuring timely and efficient completion of tasks.
- Assist with all stages of the loan process, from initial contact through to settlement, providing high-level administrative support to the Mortgage Brokers and their applications.
- Request client information, liaise with clients directly, conduct needs analysis, serviceability assessments, product assessment, and funding position, maintaining strong relationships with clients and stakeholders.
- Research lender policies, prepare loan comparisons, and package client loan applications, demonstrating exceptional attention to detail and organisational skills.
- Lender follow-up and status reporting, providing regular updates to clients and internal stakeholders.
- Ownership of compliance-related matters, capturing documentation and data in the CRM system, ensuring adherence to regulatory requirements and industry standards.
- Completing loan serviceability, ordering valuations, preparing forms, gathering rate quotes, arranging loan doc execution, and arranging settlements, delivering results-driven outcomes.
- Minimum 2 years Australian experience supporting a mortgage broker or banking/lending industry, with a proven track record of success.
- Experience with Aggregator CRM software and Applyonline/Simpology (LoanApp) lodgment systems, demonstrating technical expertise and adaptability.
- Understanding of data privacy, Australian Best Interest Duty, and Responsible Lending legislation, ensuring compliance with regulatory requirements.
- Accountable and accurate work, with a focus on quality and precision in all tasks and activities.
- Excellent written and verbal communication skills, with the ability to effectively communicate with clients, stakeholders, and internal teams.
- Ability to work in a cohesive and high-paced environment, prioritising tasks and managing multiple projects simultaneously.
- Well-presented and detail-oriented, with a commitment to delivering high-quality results and exceeding expectations.
- IT savvy and able to learn software quickly, with a willingness to adapt to new technologies and processes.
- Highly organised and proficient at multi-tasking, with a focus on efficiency and productivity.
Our organisation offers a competitive salary and benefits package, including opportunities for professional development and growth. We are committed to creating a positive and supportive work environment that values diversity and inclusion.
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