Highly Skilled Support Specialist

2 days ago

Davao City, Davao, Philippines beBeeCustomerSupport Full time ₱2,500 - ₱3,500
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team. This role involves handling customer inquiries through various channels, providing exceptional service and support.

The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong problem-solving ability.

This is an excellent opportunity for someone looking to grow their career in a dynamic and fast-paced environment.


About the Role
  • Handle customer inquiries via email, phone, live chat, and social media
  • Assist customers with orders, shipping, product details, and returns
  • Provide high-quality responses that reflect our service standards

Requirements
  • Proficiency in English (written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

Perks & Benefits
  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

Technical Requirements
  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code: CS

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
  • IT Services and IT Consulting

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