Customer Service Excellence Leader

Job OverviewThe Service Delivery Manager plays a critical role in leading the delivery of Fixed and Mobile services for Enterprise & Business customers.This leadership position is responsible for driving operational excellence, enhancing customer satisfaction, and ensuring seamless coordination across service delivery functions, including customer...

We are seeking an experienced and strategic Customer Service Director to lead our global customer service organization. The ideal candidate will be responsible for developing and executing customer service strategies that drive customer satisfaction, loyalty, and operational excellence across all support channels. Key Responsibilities:Strategic...

Job DescriptionAs a Guest Experience Manager I, you will oversee a remote team of guest experience specialists, ensuring exceptional service delivery during each shift. You will work Saturdays and Sundays, with two consecutive weekdays off instead of a traditional weekend.Key responsibilities include managing the team's metrics and direct reports' goals,...

Job TitleAs a Customer Support Representative, you will be responsible for delivering exceptional customer service to our clients.Whether it's through phone, email, or chat, you will be the face of our company and provide top-notch support to our customers.Provide timely and effective solutions to customer inquiriesWork collaboratively with cross-functional...

Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

As a seasoned leader, you have the opportunity to drive customer service excellence as our next team lead. Your leadership skills will be put to good use guiding your team towards success in e-commerce brands. Key responsibilities of this role include leading and monitoring the performance of assigned agents to ensure key performance indicators are...

Job Title: Team Performance ManagerAs a key member of our team, you will be responsible for leading and managing a group of customer service representatives (CSRs) to ensure they perform at their highest level.You will lead your team to achieve exceptional results by coaching, mentoring, and providing constructive feedback.You will monitor the performance of...

Makati Shangri-La, ManilaMakati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and...

Customer Service Excellence Specialist">We are seeking a skilled and dedicated professional to provide exceptional customer service and support. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a passion for delivering results-oriented solutions.">">Resolve customer inquiries and complaints through various...

Job SummaryWe are seeking an experienced customer service leader to guide our support team toward success.Key ResponsibilitiesLead and monitor the performance of your assigned agents to ensure key performance indicators (KPIs) are consistently met or exceeded.Conduct regular coaching sessions and offer personalized guidance to help team members...