Customer Support Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSupport Full time $40,000 - $60,000
Job Overview

We are seeking a skilled professional to provide exceptional customer support and resolve issues efficiently.

Key Responsibilities:
  • Deliver top-notch service via chat, email, and phone
  • Monitor and respond to customer feedback and product concerns
  • Manage databases and maintain accurate records
  • Collaborate with cross-functional teams to achieve business objectives
  • Generate sales leads and contribute to revenue growth
  • Resolve customer complaints in a professional manner
  • Maintain product knowledge and stay up-to-date on industry trends
  • Foster strong relationships with customers to ensure high satisfaction levels
Requirements:
  • Fully fluent in English
  • Proficient in using various apps and technology
  • Able to commit long-term and full-time
  • Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
  • No prior work experience required, but previous experience considered
  • Serious and career-oriented candidates only
Preferred Qualities:
  • Track record of success in previous roles or academic environments
  • Able to solve complex problems independently
  • Experience in high-performing work or school environments
  • Skilled at anticipating colleagues' needs and delivering support
  • Willingness to learn, adapt, and grow with the company
  • Intellectual curiosity and resourcefulness
  • Professionalism and excellent communication skills

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