Luxury Room Experience Director
1 week ago
We are seeking a highly experienced and skilled Luxury Room Experience Director to join our team at Filinvest Group.
Job Summary:
The Luxury Room Experience Director will be responsible for creating exceptional guest experiences, driving operational excellence across all room-related departments, and fostering a culture of customer centricity.
Key Responsibilities:
- Revenue Management:
- Develop and implement strategic pricing strategies to maximize room revenue and optimize Average Daily Rate (ADR).
- Oversee room inventory allocation to maximize occupancy and profitability while maintaining an optimal guest experience.
- Develop accurate short-term and long-term revenue forecasts, incorporating demand patterns, booking trends, and market conditions.
- Optimize the performance of distribution channels (OTAs, direct bookings, GDS) to reduce acquisition costs and enhance profitability.
- Leverage data analytics to identify opportunities for upselling and cross-selling across guest touchpoints.
- Financial Discipline:
- Develop and monitor the Rooms Division's annual budget, ensuring alignment with overall hotel financial goals.
- Implement cost control strategies to manage departmental costs, including labor, inventory, and supplies.
- Track and analyze financial performance metrics, including GOPPAR (Gross Operating Profit Per Available Room), to identify areas for improvement.
- Streamline processes to control overhead and ensure cost-effective operations across all room-related departments.
- Data Analysis and Reporting:
- Regularly review key performance indicators (KPIs) such as RevPAR, ADR, Occupancy, and Cost Per Occupied Room.
- Utilize data analytics to identify trends, opportunities, and risks, and implement strategies to capitalize on them.
- Prepare and present revenue and financial reports to senior management, highlighting achievements and recommending corrective actions as needed.
Requirements:
- A minimum of 5 years of experience in hotel operations, preferably in a director-level role.
- Proven track record of driving revenue growth and improving operational efficiency.
- Strong leadership skills and ability to foster a culture of customer centricity.
- Excellent communication and analytical skills, with the ability to interpret complex data and develop actionable insights.
Estimated Salary: PHP 120,000 - PHP 180,000 per month (dependent on experience and qualifications).
Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Others: Opportunity to work with a leading hospitality company, collaborate with a dynamic team, and contribute to the development of luxury room experiences.
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