Demand Forecasting Specialist

5 days ago

Manila, National Capital Region, Philippines iSupport Worldwide Full time

Company Overview

iSupport Worldwide is a fast-growing organization that offers innovative solutions to its clients. Our team is comprised of highly motivated individuals who strive for excellence in their respective roles.

Salary and Benefits

The successful candidate will receive an above-industry salary package and comprehensive benefits, including health insurance and life insurance from day one.

Job Description

We are seeking a highly skilled Demand & Supply Planning Analyst to join our team. The ideal candidate will have strong analytical and critical thinking skills, with the ability to manage all aspects of forecasting, reporting, and providing recommendations.

The analyst will collaborate closely with Supply Planners in the Supply Planning function to ensure seamless communication and coordination. Previous experience in a BPO environment, especially on the night shift, is a significant advantage.

Key Responsibilities

  • Develop and maintain demand forecast rolling 12 months at Item-Customer level.
  • Meet client's established forecast accuracy metrics.
  • Interact with Sales and Marketing to understand demand forecast drivers.
  • Review and analyze sales history and current orders to identify root causes behind current demand, and to provide strategic recommendation to the business.

Additional Responsibilities

  • Closely coordinate and communicate with supply planning.
  • Tracking inventory and release management across multiple locations.
  • Manage factory purchase orders for inventory replenishments.
  • Support any S&OP Reports and analytics as requested.

Requirements

  • College graduate with a degree relevant to supply chain management or a related field.
  • At least 2 years of experience in supply chain business roles.
  • Experience in a demand and supply planning role, preferably in a BPO environment focusing on eCommerce and B2B platforms (Amazon, Shopify, etc.).
  • Proficiency in Excel for data analysis and reporting.
  • Certification in Production and Inventory Management (CPIM) or Certified Supply Chain Professional (CSCP) is preferred but not mandatory.
  • Certification or training in Lean or Six Sigma methodologies is a plus.
  • Knowledge of Oracle systems (Demantra, Oracle EBS).
  • Strong written and verbal communication skills.
  • Ability to work accurately with close attention to detail.
  • Ability to take initiative and prioritize tasks; good time-management, organizational, problem prevention and problem-solving skills.
  • A proactive and results-driven approach to work.
  • Ability to work independently and remotely in a fast-paced environment.
  • Willingness to adapt to changing business needs and deadlines.
  • Ability to study and apply new information.
  • Possess a work ethic that includes neatness and punctuality.

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