Hardware Asset Management Specialist

11 hours ago


Taguig, National Capital Region, Philippines Vertere Global Solutions, Inc Full time
Job Description

We are seeking a highly skilled Hardware Asset Management Specialist to join our team at Vertere Global Solutions, Inc.

About the Role

This is a unique opportunity to work in a fast-paced environment where you will be responsible for managing all IT hardware asset requests and incident tickets received by the company. You will also be responsible for coordinating with users to ensure timely delivery of hardware assets, as well as processing gatepass requests and approvals for hardware asset movement.

Key Responsibilities:
  • Manage all IT hardware asset requests and incident tickets received by the company
  • Coordinate with users to ensure timely delivery of hardware assets
  • Process gatepass requests and approvals for hardware asset movement
  • Process IT asset acknowledgement forms, including creation, sending to users, and monitoring return of signed forms
  • Process retrieved/returned hardware assets from users
  • Coordinate with vendor technicians for hardware asset repairs, warranty claims, and part replacements
  • Receive and process purchased hardware assets, including physical asset tagging prior to deployment
  • Update IT hardware and software asset inventory
  • Update daily endorsement trackers
  • Assist in physical asset inventory updates
  • Update open and pending request and incident tickets (backlog completion)
  • Create and update centralized software asset inventory – coordinate with stakeholders to complete all required information per software asset
  • Develop and maintain IT asset management process work instructions
Requirements:

To succeed in this role, you will need excellent organizational and communication skills, as well as the ability to work independently and collaboratively as part of a team. You should have strong attention to detail and be able to manage multiple tasks simultaneously. Proficiency in Microsoft Office applications, particularly Excel, is also essential.


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