
Remote Customer Service Opportunities Available
1 week ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients through inbound and outbound calls.
Your primary focus will be on resolving customer issues in a professional and efficient manner, while also promoting new products and services. You will work closely with our clients to understand their needs and provide solutions that meet their expectations.
To succeed in this position, you will need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. If you are a results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Responsibilities:- Inbound Calls: Handle incoming customer inquiries in a timely and professional manner.
- Outbound Calls: Proactively reach out to customers to promote new products and services.
- Issue Resolution: Resolve customer issues efficiently and effectively.
- Documentation: Accurately document interactions and process claims.
- Training: Stay current with training, updates, and program knowledge.
- Education: High school diploma or equivalent required.
- Experience: Previous call center experience preferred.
- Skills: Strong command of English language, typing speed of 20+ WPM, high-speed internet connection, and basic proficiency in Microsoft Office.
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