Support Team Liaison

1 month ago


Makati City, National Capital Region, Philippines SOURCETECH SOLUTIONS INC. Full time

We are seeking a highly skilled and organized Support Team Liaison to join our team at Sourcetech Solutions Inc. This is a dynamic role that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

The ideal candidate will have a strong background in customer service, with experience handling high-volume calls and resolving complex issues. They will be able to work independently, think critically, and make sound decisions quickly.

This role offers a competitive salary of $25,000 - $35,000 per year, depending on experience. The successful candidate will also receive comprehensive training and ongoing support to ensure their success in the role.

In this role, you will be responsible for:

  • Providing exceptional customer service to clients via phone, email, or chat
  • Handling incoming inquiries, resolving issues, and escalating complex cases as needed
  • Collaborating with internal teams to resolve client issues and improve overall service delivery

To be successful in this role, you will need:

  • A degree in any 4-year Bachelor of Science course (medical course is a plus)
  • Excellent communication and interpersonal skills
  • Ability to work in a rotational shift environment
  • Knowledgeable in Microsoft Office and other relevant software tools

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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