Key Performance Representative Position

1 day ago


Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time

**Job Overview**

QUESS PHILIPPINES CORPORATION is seeking a highly skilled Key Performance Representative to join our team.

**About the Role**

This role involves working closely with customers to understand their needs and providing exceptional support. As a Key Performance Representative, you will be responsible for driving customer satisfaction and achieving key performance indicators (KPIs).

**Responsibilities**

The successful candidate will have experience working in a BPO setting, supporting customer needs, and using MS Office applications. Strong communication skills, both written and verbal, are essential for this role.

**Requirements**

To be successful in this position, you will need:

  • A finance degree or equivalent experience;
  • At least one year of related experience;
  • Experience working in a team environment;
  • Strong problem-solving skills and ability to drive issues to resolution.

**What We Offer**

As a Key Performance Representative, you will work on-site at our IT Park Lahug location in Cebu City and be required to work on night shift schedules. In return, we offer a competitive package and opportunities for growth and development within the company.



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