Customer Service Representative Position with Career Advancement Opportunities

3 days ago


Cebu City, Central Visayas, Philippines Neksjob Full time
Neksjob Customer Service Job Overview

We are seeking a skilled and friendly customer service representative to join our team at Neksjob. As a customer service representative, you will be the primary point of contact for our customers, handling their inquiries, resolving issues, and providing exceptional service.

Salary Information
Our competitive salary for this position is approximately PHP 25,000 - PHP 35,000 per month, depending on experience and qualifications. In addition to a base salary, we offer exciting performance bonuses and account-specific allowances, providing opportunities for career growth and advancement.

About the Job
This role involves responding to incoming calls from customers, answering questions, and troubleshooting problems related to our products or services. The ideal candidate will have excellent communication skills, both written and verbal, and be able to multitask efficiently. If you possess strong problem-solving skills, a positive attitude, and a passion for delivering top-notch customer service, we encourage you to apply.

Required Skills and Qualifications
To succeed in this role, you must have:
At least a high school diploma
With or without BPO experience
Excellent English communication skills
Ability to work onsite
Possess excellent customer service, problem-solving, and multitasking skills
Additional requirements include having an NBI clearance and SSS number available before training.

Benefits
We offer a comprehensive package of benefits that includes:
Career advancement opportunities within the company
Promotion within the organization
Competitive salary with exciting performance bonuses and account-specific allowances
Comprehensive healthcare benefits

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