Hotel Operations Director

3 days ago


Manila, National Capital Region, Philippines H.A.M.S. MANPOWER EXPERTISE CORPORATION Full time

Job Title: Hotel Operations Director

Location: On-site - Manila

Job Type: Contract

About the Job:

  • Oversee daily hotel operations to ensure guest satisfaction and operational efficiency.
  • Manage staff, including recruitment, training, and performance evaluations.
  • Develop and implement strategies for enhancing customer experience and driving occupancy rates.
  • Maintain a safe working environment by ensuring compliance with health and safety regulations.
  • Address guest concerns and resolve issues promptly, fostering a positive reputation for the hotel.
  • Collaborate with marketing teams to develop targeted campaigns that boost occupancy rates.

Requirements:

  • Educational Qualifications: Diploma in Hospitality Management or related field.
  • Experience Level: 3-5 years in hotel management or a similar role.
  • Skills and Competencies: Proficient in English, strong customer service, and relationship management skills.
  • Responsibilities and Duties: Oversee hotel operations, manage staff, and ensure guest satisfaction.
  • Working Conditions: Must be flexible with hours, including nights and weekends.
  • Qualities and Traits: Excellent interpersonal and communication skills, strong leadership abilities, and a customer-focused mindset.


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