Hotel Operations Director
3 days ago
Job Title: Hotel Operations Director
Location: On-site - Manila
Job Type: Contract
About the Job:
- Oversee daily hotel operations to ensure guest satisfaction and operational efficiency.
- Manage staff, including recruitment, training, and performance evaluations.
- Develop and implement strategies for enhancing customer experience and driving occupancy rates.
- Maintain a safe working environment by ensuring compliance with health and safety regulations.
- Address guest concerns and resolve issues promptly, fostering a positive reputation for the hotel.
- Collaborate with marketing teams to develop targeted campaigns that boost occupancy rates.
Requirements:
- Educational Qualifications: Diploma in Hospitality Management or related field.
- Experience Level: 3-5 years in hotel management or a similar role.
- Skills and Competencies: Proficient in English, strong customer service, and relationship management skills.
- Responsibilities and Duties: Oversee hotel operations, manage staff, and ensure guest satisfaction.
- Working Conditions: Must be flexible with hours, including nights and weekends.
- Qualities and Traits: Excellent interpersonal and communication skills, strong leadership abilities, and a customer-focused mindset.
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